Ensemble and Grady Health System Announce Strategic Revenue Cycle Partnership

CINCINNATI, Ohio + ATLANTA, Georgia, Oct. 29, 2026 (GLOBE NEWSWIRE) -- Ensemble, the nation's leading end-to-end revenue cycle partner for healthcare organizations, today announced a strategic partnership with Grady Health System to strengthen revenue cycle performance and support Grady’s mission of providing high-quality care to the Atlanta community.

Healthcare organizations face growing financial pressure, workforce challenges, and administrative complexity. For Grady, a strong revenue cycle is central to sustaining access to care, supporting caregivers and keeping resources available to meet community needs.

Ensemble will manage its revenue cycle across hospital and physician services as one coordinated operation, from scheduling and registration through coding, billing, and final payment. Grady will retain oversight of its revenue cycle strategy and patient financial policies, while Ensemble will be accountable for day-to-day operations and results.

The work will be supported by EIQ^®, Ensemble's proprietary intelligence engine, which brings together data, AI, automation, revenue cycle expertise and real-world execution to continually improve performance. Built on years of operating the revenue cycle end-to-end, EIQ helps teams identify risk earlier, focus their expertise, improve decisions, and turn intelligence into action.

"Grady Health System plays an essential role in delivering care across Atlanta, and we're honored to support that mission," said Judson Ivy, Founder and Chief Executive Officer of Ensemble. "Our associates become an extension of the organizations we serve, working alongside client teams every day to reduce complexity and improve performance. When providers have the resources they need, patients benefit through stronger access to care, better experiences and more sustainable services."

“As healthcare continues to evolve, we must find ways to operate more efficiently, strengthen our financial performance and ensure we have the resources to meet the needs of our patients and communities,” said Billy Wright, Chief Financial Officer at Grady. “Our partnership with Ensemble brings additional expertise, proven best practices and a collaborative approach to revenue cycle management. Together, we can improve performance, strengthen our financial foundation and ensure Grady is well positioned to continue investing in our people, our patients and the care we provide.”

Ensemble has been named Best in KLAS for End-to-End Revenue Cycle Outsourcing six times, most recently in 2026, and its clients have earned multiple HFMA MAP Awards for revenue cycle excellence.

About Ensemble

Ensemble manages end-to-end revenue cycle operations for 36 health systems, more than 300 hospitals and healthcare facilities, representing more than $55 billion in net patient revenue. Its associates manage the revenue cycle as one connected system from patient access through final payment, supported by EIQ®, Ensemble's proprietary intelligence engine, which works within existing EHR investments. Built on more than 2 petabytes of harmonized data, 6.4 billion behavioral records and 12 technology patents, Ensemble helps providers strengthen the financial performance that supports access, quality and patient care.

For more information, visit www.EnsembleHP.com.

About Grady Health System

Grady Health System is one of the largest safety-net health systems in the United States. Anchored by the 953-bed Grady Memorial Hospital, Grady is Atlanta's only Level I trauma center and serves as the city's 911 ambulance provider. The system includes Correll Pavilion, Grady South Emergency Department, ten neighborhood health centers, Crestview Health & Rehabilitation Center, and Children's Healthcare of Atlanta at Hughes Spalding, which is operated as a Children's affiliate.

Grady is home to the Walter L. Ingram Burn Center – one of only two burn centers in Georgia verified by the American Burn Association – and the Marcus Stroke and Neuroscience Center, a Joint Commission-designated Advanced Comprehensive Stroke Center.

Other key services include Georgia’s first Cancer Center for Excellence, the Avon Comprehensive Breast Center, the Georgia Comprehensive Sickle Cell Center, and the Ponce de Leon Center – one of the nation’s leading HIV/AIDS outpatient clinics. Grady also offers a Regional Perinatal Center with a Neonatal Intensive Care Unit and is recognized by Baby-Friendly USA as a Baby-Friendly designated birth facility. For more information, visit www.gradyhealth.org.

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Contacts

For Ensemble
Sarah Joyce
Sarah.Joyce@ensemblehp.com
(626) 379-9829

For Grady Health
Danielle Hackett
dnhackett@GMH.EDU
(912) 996-1193

FAQ

What is the goal of the Ensemble + Grady Health System partnership?
The goal of this partnership is to strengthen the financial foundation behind Grady’s mission of providing high-quality care to the Atlanta community. A strong revenue cycle helps Grady Health System’s sustain access to care, support caregivers and direct resources where the community needs them.

What does the partnership include?
Ensemble will manage Grady’s hospital and physician revenue cycle, from scheduling and registration through coding, billing and final payment. Ensemble's work will be supported by EIQ®, its proprietary intelligence engine.

Who oversees the revenue cycle?
Grady retains oversight of its revenue cycle strategy and patient financial policies. Ensemble is accountable for day-to-day revenue cycle operations and results.

How does the partnership benefit patients?
Ensemble's work centers on the financial side of the patient experience, from scheduling and registration through billing. The aim is a clearer, more consistent experience for patients and a stronger financial foundation that helps Grady sustain access to care.

Why an end-to-end revenue cycle partner?
As financial and administrative demands grow, gaps between separate functions become harder to manage. One partner across the full revenue cycle gives Grady leaders clearer visibility and a single point of accountability to achieve and sustain optimal revenue cycle performance.

Why Ensemble?
Ensemble brings a demonstrated track record of helping healthcare organizations achieve and sustain revenue cycle performance goals, including an average 3% lift in net revenue within the first year. Its high-quality, collaborative client experience is reflected in KLAS feedback: 100% of surveyed clients said they would partner with Ensemble again, earning the highest score in the 2026 Best in KLAS report for End-to-End Revenue Cycle Outsourcing.

Ensemble’s scale—managing more than $55 billion in net patient revenue—provides the expertise, operational resources and technology needed to manage complex revenue cycles consistently.

Sarah Joyce
Ensemble Health Partners
626-379-9829
sarah.joyce@ensemblehp.com